01Scope of This Privacy Policy
This Privacy Policy applies to Zallixor Team and, where applicable, its products and services, including:
- Zallixor — our social platform
- Lopaostab — our social platform
- Zallixor Store — our upcoming shopping platform
- Official Zallixor Team websites and services
- Other products, applications, websites, or services that we may introduce in the future
Zallixor and Lopaostab may have their own product-specific Privacy Policies that provide additional information about how information is handled within those services. The Zallixor Store may also receive its own Privacy Policy when it launches. Where a product-specific Privacy Policy applies, it should be read together with this Zallixor Team Privacy Policy.
02Information We Collect
Depending on the service you use, we may collect different types of information.
Information you provide
- Name or display name
- Email address
- Username
- Account information
- Profile information
- Information you provide when contacting support
- Information you provide when communicating with us
- Content you choose to upload or publish
- Information required to provide certain product features
We only request information that is reasonably necessary for the relevant service.
Information collected automatically
- Device type
- Operating system
- Browser information
- IP address
- Approximate location derived from technical information
- App version
- Language and general device settings
- Security and diagnostic information
- Information about how our services are used
The information collected depends on the service and the features you use.
03Social Platform Information
When you use Zallixor or Lopaostab, additional information may be processed to operate the social platform. This may include:
- Posts
- Comments
- Messages
- Profile information
- Images, videos, or other content you choose to upload
- Likes, reactions, follows, or other interactions
- Reports and moderation information
- Information necessary to maintain platform safety and security
Some information you publish on a social platform may be visible to other users depending on your account settings and the features you use. You should consider carefully what information you choose to publish publicly.
04How We Use Information
We may use information to:
- Create and maintain user accounts
- Provide and operate our products and services
- Provide customer support
- Communicate with users
- Send important service announcements
- Improve our products and services
- Personalize certain experiences
- Maintain security
- Detect fraud, abuse, spam, and other harmful activity
- Enforce our Terms and Community Guidelines
- Moderate content
- Investigate reports and violations
- Protect users and our services
- Process transactions where applicable
- Comply with legal obligations
- Respond to lawful requests from authorities
- Develop and test new products and features
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
05Communications
We may send users important communications relating to their accounts or our services. These may include:
- Security notifications
- Account notifications
- Service updates
- Product announcements
- Policy changes
- Support communications
- Transactional messages
Where required by law, users will be given appropriate choices regarding promotional communications.
06Advertising
Some Zallixor Team products may display advertising. Advertising may involve information such as:
- Device information
- General location information
- Advertising identifiers where available
- General interaction information
Advertising practices may vary between products. If a product uses third-party advertising providers, the applicable product-specific Privacy Policy may provide additional information about those providers and their practices.
07Payments and Purchases
Certain products may provide paid features, subscriptions, purchases, advertising services, or other transactions. Where payments are processed, we may work with third-party payment processors. We may receive information necessary to confirm and manage a transaction, such as:
- Transaction information
- Payment status
- Purchase information
- Billing information
- Customer information
We generally do not need to store complete payment-card information when a third-party payment processor handles the payment. For the Zallixor Store, additional information may be required to process orders, such as shipping and delivery information.
08Zallixor Store
The Zallixor Store is an upcoming product and may collect information necessary to:
- Create customer accounts
- Process orders
- Process payments
- Deliver products
- Provide customer support
- Handle returns or refunds
- Prevent fraud
- Communicate about orders
The Store may publish a separate Privacy Policy before or when it launches.
09Information Sharing
We may share information in limited circumstances, including with:
Service providers
We may use trusted service providers to help operate our services, such as providers for:
- Hosting
- Storage
- Security
- Analytics
- Email delivery
- Payment processing
- Customer support
- Content moderation
- Other technical services
These providers should only receive information reasonably necessary to perform their services.
Legal and safety reasons
We may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to valid legal processes
- Protect users
- Protect Zallixor Team
- Investigate fraud or abuse
- Prevent serious harm
- Enforce our Terms or policies
Business transfers
If Zallixor Team or one of its products is involved in a merger, acquisition, restructuring, financing, sale, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
10We Do Not Sell Personal Information
Zallixor Team does not sell users' personal information as a standalone product. If our practices change in the future, we will update the applicable Privacy Policy and provide any notices or choices required by applicable law.
11Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee that information will always be completely secure. Users should also protect their accounts by using strong, unique passwords and keeping account credentials private.
12Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Maintain account records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
- Maintain security
Retention periods may differ depending on the type of information and the service involved.
13Children's Privacy
Our services may have age requirements. Certain features, including financial, monetization, purchasing, or other restricted features, may have additional age requirements. We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can review the situation and take appropriate action. Parents or guardians may contact us regarding privacy concerns involving a child.
14Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include:
- Accessing information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Requesting a copy of certain information
- Objecting to certain processing
- Restricting certain processing
- Withdrawing consent where processing is based on consent
- Other rights provided by applicable law
To make a privacy request, contact privacy@zallixor.com. We may need to verify your identity before completing certain requests.
15Account Deletion
Where available, users may request deletion of their account and associated personal information. Some information may need to be retained when required by law, necessary for security, fraud prevention, dispute resolution, or other legitimate purposes. Product-specific instructions may explain how to delete an account within Zallixor or Lopaostab.
16Cookies and Similar Technologies
Our websites and services may use cookies or similar technologies for purposes such as:
- Keeping users signed in
- Remembering preferences
- Security
- Analytics
- Improving website performance
- Supporting certain features
Where required, we will provide appropriate cookie choices and controls. For full detail, see our Cookie Policy.
17Third-Party Services and Links
Our services may contain links to third-party websites, applications, or services. Zallixor Team is not responsible for the privacy practices of third parties that we do not control. We encourage users to review the privacy policies of third-party services before providing them with personal information.
18International Data Transfers
Zallixor Team and its service providers may process or store information in countries other than the country where a user lives. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
19Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date. If a change is significant, we may provide additional notice where required by applicable law. We encourage users to review this Privacy Policy periodically.
20Contact Zallixor Team
For privacy questions, requests, or concerns, reach the right team directly:
21Product-Specific Privacy Policies
Zallixor Team may publish separate Privacy Policies for individual products. These product-specific policies may explain additional practices relating to:
A product-specific Privacy Policy supplements this policy and provides more detailed information about that particular product. If a product-specific policy contains additional requirements or disclosures, those terms apply to the relevant product.